If you encounter any payment or product delivery issues during the purchase process, please contact us through the following methods:

1. Contact our 7*24-hour online customer service on the website.

2. Subscribe to the official WeChat public account of ANTNUM Ant Digital Overseas Platform.

3. Send an email to our official email address at ANTNUM Ant Digital Overseas Platform for assistance.

ANTNUM Ant Digital Overseas Platform shall not be held liable for any damages arising from the inability to use the services due to the following circumstances, including but not limited to:

1. During the announced system maintenance period when the ANTNUM Ant Digital Overseas Platform website is unavailable.

2. Failures in telecommunications equipment that prevent data transmission.

3. System malfunctions caused by force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc., resulting in the inability to perform business operations.

4. Service interruptions or delays due to hacker attacks, technical adjustments or failures by telecommunications departments, website upgrades, issues with third-party payment platforms, or other reasons.

5. During national holidays, we will announce the rest period on the homepage of the website in advance.

We apologize for any inconvenience caused and appreciate your understanding and patience. We strive to provide the best possible service and will do our utmost to resolve any issues promptly.